How We Can Help
DC offers a wide range of services and programs to support residents — from housing assistance to public safety tools, small business support, and senior resources. We encourage you to explore and use these tools directly. If you need help navigating them or have questions, our team is here for you.
Contact our Constituent Services team:
Kelley Cislo, Director of Constituent Services — kcislo@dccouncil.gov
Chase Briscoe, Constituent Services Coordinator — cbriscoe@dccouncil.gov
ANCs are elected neighborhood bodies that advise city agencies and represent community interests. They play a vital role in shaping local decisions and amplifying resident voices.
- Attorney General – Mediation — For complaints like no running water, job discrimination, or unsafe conditions. You can also call (202) 442-9828.
- Office of Police Complaints (OPC) — File a police misconduct complaint.
Quick access to everyday services and tools for reporting issues or requesting help.
Explore tools to stay safe and informed in your neighborhood.
Support for entrepreneurs, local businesses, and commercial corridors.
- Department of Small and Local Business Development (DSLBD)
- Business Improvement Districts (BIDs):
- Capitol Riverfront BID
- Downtown DC BID
- Golden Triangle BID
- Mount Pleasant BID
- NoMa BID
- Rhode Island Avenue BID
- Rosslyn BID
- Southwest BID
- Dupont Circle BID
- Woodridge BID
- Ward 7 BID
- DC Main Streets Programs:
Navigate DC’s updated bus network and Metro services.
- Trip Planner
- Neighborhood Profiles
- Route Comparison Tool
- DC Route Profiles
- FAQs
- Metro’s Customer Service: (202) 637-7000